Aimee Chanthadavong

NAB remains persistent in technology push

National Australia Bank has seen a decline in its cash earnings for the 2014 full year to September 30, 2014, but the bank remains confident that its technology strategy will help drive success.

October 29, 2014 by Aimee Chanthadavong in Banking

Bank of Queensland to replace pilot CRM solution

Bank of Queensland is looking for a new customer relationship management system after its pilot system did not meet the bank's operational and regulatory requirements.

February 25, 2015 by Aimee Chanthadavong in Banking

Tech exec shuffled out of NAB's deck

Lisa Gray, National Australia Bank's (NAB) group executive of enterprise services and transformation, has decided to leave the company following an executive reshuffle made by the group's new CEO, Andrew Thorburn.

July 31, 2014 by Aimee Chanthadavong in Banking

Commonwealth Bank putting technology at the forefront of its investments

Commonwealth Bank of Australia continued to place heavy focus on investing in new technology during the 2015 financial year.

August 11, 2015 by Aimee Chanthadavong in Banking

Banks claim credit interest rate fees are used to fund costly infrastructure

As part of a Senate inquiry, banks have defended that part of the funds they collect from high interest rates charged on credit cards are used to service backend infrastructure.

September 22, 2015 by Aimee Chanthadavong in Banking

Westpac New Zealand grows digital connection with customers

In a market update, Westpac New Zealand has reported it now sees a majority of customers choosing to do their banking via digital channels.

March 7, 2016 by Aimee Chanthadavong in Banking

Mobile wallets to overtake physical wallets by 2021: CBA

A study by the Commonwealth Bank of Australia has revealed that consumers are increasingly using their mobile wallets to pay for basic purchases, but hope to use it for loyalty schemes, to redeem coupons, and for public transport.

March 20, 2014 by Aimee Chanthadavong in Banking

Digital capabilities sees CommBank's IT spend up 15 percent in FY16

The Commonwealth Bank of Australia has reported the ongoing investment it makes in technology drove IT spend for FY16 to AU$1.5 billion.

August 9, 2016 by Aimee Chanthadavong in Banking

Westpac posts 12 percent jump in technology expenses for FY15

Westpac has reported that it continued to increase its technology investment spend on higher software licensing, and telecommunications costs related to branch video conference capability.

November 1, 2015 by Aimee Chanthadavong in Banking

Mint Wireless announces executive shuffle

Mint Wireless has announced a new chairman and CEO, following existing chairman Terry Cuthbertson's decision to step down from the role to be an independent non-executive director.

April 15, 2014 by Aimee Chanthadavong in Banking

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