Ian Heard

Collaboration Expert

Ian is the Modern Workplace Lead at Microsoft Australia, responsible for the Go-to-Market leadership for Microsoft 365 Enterprise. Prior to Microsoft Ian had over 15 years' experience in the Digital Workplace, Collaboration and Unified Communication markets, including general management at a range of small, mid-size and multi-national Partners, most recently as Dimension Data's Global SVP for Collaboration managing a $1bn+ revenue line across 52 countries

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Are Telephony strategies as useful as paper clip strategies?

Are Telephony strategies as useful as paper clip strategies?

It's a "brave new voice world", where the way we collaborate and communicate in our working lives is being transformed by cloud technology. If you're only looking at the features and benefits of phone usage by staff, then you're missing out on an array of communications tools to advance the way people work.

April 23, 2018 by in Intelligent Communications /