BT is adding new copper and fibre broadband customers to its network as it continues to extend the reach of its fibre network, but tough conditions in Europe and declining call revenues are eating into its takings.
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Third-party peering problems mean pages load at a snail's pace for some, while copper cable thefts shoot down internet and phone service for others.
BT's £2.5bn rollout of fibre-based technology continues, with the addition of 163 exchanges that will soon be able to provide super-fast broadband to homes across the UK.
From January, BT customers will pay up to 5.9 percent more for broadband and phone services, while access to certain TV channels is set to rise by up to 39 percent.
T-Mobile's Full Monty plans with unlimited data no longer allow new customers to tether their phones to other devices for internet sharing, suggesting that mobile networks are struggling to cope with the demand for data.
The British telecoms incumbent has had a tough first quarter, with an overall revenue decline driven by the European recession offset by a decent performance in its broadband division
Mobile customers who were left without service will get money off their bills in September, and all O2 customers will get a £10 voucher, the operator has said
O2 has recovered from a network outage that left customers without access to voice, data and text services, but customers are unlikely to receive compensation without precedent in the UK
The UK telecoms company said it is working to restore access to 3G services for customers affected by its network outage by this afternoon
Customers pre-ordering the new iPad will have to wait up to three weeks to receive the tablet device even though it will be on sale in-store on Friday,