You go online, you look at the schedule and the fares, and you book, right? Well, in the case of Southwest it's a little more complicated than that. Especially if you're traveling on business.
Latest from Chris Matyszczyk
You'd think that most big companies -- especially lovable ones -- had worked out how to use technology to their advantage. Not quite, it seems.
A popular view is that the online world brings out the very worst in humanity. Is this entirely true?
There are many people who really, really don't want to make online purchases. Here's the story of a woman who wishes she'd never tried.
No one goes gadget shopping on Black Friday anymore because it's too crowded, right?