When you make a promise and you deliver on it, on or ahead of schedule and under budget people begin to believe, they're willing to participate and actively suggest other possible uses with technology that maybe you didn't think of. So you end up with a great technology-business relationship.
Prior to virtualization, we were spending a lot of time managing our infrastructure, with all those physical servers. Once we virtualized everything, we spent way less time managing the infrastructure and could spend more time helping the business.
So the CIOs are really the ones who may resist cloud today, but in the end they're the ones who have to move to a cloud faster, so the line of business does not go around them and fall into alternatives to support the business.
When we did our server virtualization, we looked at virtualization in general. It became an opportunity for us to evaluate how we were going to harden things, how we were going to secure things, and since now we don’t have to support that many physical servers, we can expand on our current capacity, and hardware.