RBS systems hit by second major outage in a year
Natwest and Ulster Bank customers were among those who experienced disruption to their online services on Wednesday, after RBS's systems suffered an outage once again.
Natwest and Ulster Bank customers were among those who experienced disruption to their online services on Wednesday, after RBS's systems suffered an outage once again.
Australia's central bank has criticised the nation's four largest commercial banks for shirking on investments in payment systems technology, resulting in a lack of innovation and neglect of systems like EFTPOS.
Customers at Royal Bank of Scotland, NatWest and Ulster Bank were again left without cash yesterday evening after a technical glitch hit the banks.
Australia's fifth largest bank St George has completed a refresh of its data warehouse systems on the eve of its likely merger with larger rival Westpac.
National Australia Bank in June will start trialling technology where chat-bots or what NAB calls "virtual agents" handle customer requests online -- a task handled by call centre agents today.
The Australian Bankers Association says it won't be following New Zealand's lead after its Kiwi peer opted to make users of online banking held liable for Internet fraud.Earlier this month, The New Zealand Banking Association introduced its 2007 Banking Code of Practice, which leaves customers potentially liable for losses when cheated of their funds by online fraudsters.
Security firm SunBelt, which discovered Bank of India's Web site had been hacked and was serving dangerous malware, says an infamous ISP linked to child pornography and phishing is behind the attacks.
Security experts are warning Bank of India customers to steer clear of its official Web site because it is serving up several information-stealing Trojans.
The National Australia Bank yesterday met union representatives to discuss the future of IT staff who might still be needed at the bank following its decision to suspend work with Indian IT outsourcer Satyam.
Commonwealth Bank of Australia today revealed its technology costs had continued to fall, down $30 million from the previous half-year to $380 million.