Latest from Oliver Marks
Are digital experiences now more powerful than 'live' events? How can retail and event organizers entice attendance and purchase?
Our connected world is now in many ways more engaging than 'being there' and this is a huge problem for retail and event organizers as they attempt to justify participant travel and expense
Revolut’s clumsy automated FinTech bank compliance results in frozen accounts and lack of customer service
The hand off of perceived account irregularities from Revolut’s AI driven compliance systems and algorithms to support and partners is when the painful account freeze ups appear to start, and customers are suffering