Brazilians still lack AI and chatbot awareness
The terms are familiar but people from lower socioeconomic backgrounds can't explain them, study says.
The terms are familiar but people from lower socioeconomic backgrounds can't explain them, study says.
The country's second-largest private bank has handled 100 million client interactions through its artificial intelligence platform and aims revenue generation in 2019.
During visit to the country, Satya Nadella announces project to meet demand for the "jobs of the future."
The country's largest private bank is introducing the technology to support claim authentication and enhance customer experience.
IBM's cognitive computing platform is expanding in the country as large organizations showcase the technology.
But translating that positive attitude into projects is a different story, says report.
The feature allows account holders to validate information via mobile.
The number of institutions that see AI as important to their strategies is higher than other countries - but number of real case studies is still small.
A contract with IBM will see the modernization of the club's stadium as well as game and supporter experiences.
The initiative at Itaú Unibanco aims to improve security and customer experience but raises concerns over customer privacy.