Brent Leary caught up with Matthew Maez, the city's digital engagement specialist, to learn more about how it is using voice-first technologies like Alexa to enhance Albuquerque's ability to serve its citizens.
It's officially known as Dreamforce, but in reality, it turned into Voiceforce, with Siri being the big beneficiary.
The new devices got all the attention at last week's event, but Amazon is more interested in getting your attention.
With Dreamforce around the corner, Salesforce jumps into the voice assistants race with Einstein Voice.
Apple put on its big event heralding the newest iPhones and Apple Watch Series 4, but in nearly two hours of product updates, Siri was only mentioned once for eight seconds.
Hear more about how smart speaker and smart assistant adoption is seeping into more of the customer journey.
While Google is outselling Amazon in global units of smart speakers, other numbers show Amazon is doing just fine in expanding Alexa's reach and usage
The long awaited integration between Alexa and Cortana came last week. And while many don't view Cortana as a major player in the voice assistant space, the potential is definitely there, even it it didn't fully materialize with the news.
It's already feeling like the announcement is yesterday's news. https://zd.net/2MLYGBk
While voice shopping may be off to an inauspicious start -- partly due to expectations foisted upon by folks like me who got caught up in the Alexa frenzy -- I wouldn't close the book on it just yet.
