When you change the way you do business, you can't always foresee all the potential obstacles -- as two big names discovered.
Latest from Chris Matyszczyk
Have we sunk to this? It seems we have.
It's one thing to accidentally swallow your AirPod. It's another when you explain how it happened.
To come out with something like this, during a week when so many are desperate to travel, is extraordinary.
Is there anything tech companies can learn from little restaurants? Perhaps.
What has it taken for an often revered airline to look like all the rest? Bad luck? Bad weather? Or bad decisions?