He flew American Airlines, she flew United. For both, the unthinkable happened
Airlines are currently letting a lot of passengers down. Just how bad is it? These two stories offer a clue.
Latest from Chris Matyszczyk
McDonald's and Chick-fil-A both have a big problem. Only one has a solution
When you change the way you do business, you can't always foresee all the potential obstacles -- as two big names discovered.
A Starbucks barista just proved we trust robots more than people
Have we sunk to this? It seems we have.
A TV presenter swallowed an AirPod and you may have hygiene questions
It's one thing to accidentally swallow your AirPod. It's another when you explain how it happened.
Delta Air Lines just made an embarrassing announcement (you may be livid)
To come out with something like this, during a week when so many are desperate to travel, is extraordinary.
A restaurant owner gives tech companies advice on how to retain staff
Is there anything tech companies can learn from little restaurants? Perhaps.
I always thought Delta was reliable. Then came these five disastrous flights
What has it taken for an often revered airline to look like all the rest? Bad luck? Bad weather? Or bad decisions?
Are you ready for the worst Economy Class airline seats in the world?
You think it might be the ones in the double-decker aircraft design? Not quite. Please take a look at these beauties.
Southwest Airlines pilots lost 20,000 off days. That's not the scariest problem
Customers can see there's airline disruption. How much, though, do they want to know?
Dell and Intel just had a big success. It may break your heart
Success comes in many forms, as does technology.