When PCs face trouble, or when users want their maintenance and malware protection automated, PC remediation companies are not just asking users to drop off the hardware in the next town -- the technicians can actually enter the PC remotely via the Internet and fix the problem at the users desk ... anywhere. All it takes is a phone and an Internet connection.
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The reality is that small business operators need to jump through complex hoops -- especially in a post-9/11 world -- to actually move their goods across borders, and back again the event of returns. Recognizing the opportunity and the challenge, UPS in early 2008 is debuting several new services to help SMBs join the Fortune 500 when it comes to expanded markets and international commerce.