Why blaming IT can be bad for your business
What happens when customer service managers make things up and blame IT for their incompetence? Here's an object lesson in what not to do.
What happens when customer service managers make things up and blame IT for their incompetence? Here's an object lesson in what not to do.
Opinion: The US already has lost the first battles, and may not have the national will to defend itself in the inevitable global conflict to come. David Gewirtz looks at the geopolitical implications of cyberwarfare.
Presidential hopeful Donald Trump and Apple CEO Tim Cook embody the stark difference between true leadership and simply bossing people around. David Gewirtz weighs the consequences.
It's okay. You don't have to read this article today. Or even tomorrow. But if you don't read it soon, it could be too late. It's October, which means it's time for some scary stories.
I've always been amazed at the Democratic party's ability, when life gives them lemonade, to somehow turn it back into lemons.
We'll know more over the coming days and weeks, but for now, here are five questions Americans should ask of our leaders.
When the Obama administration yesterday issued its cyberspace doctrine, it's big news in terms of how the government of the United States officially intends to treat the issue of cyberspace.
This article continues our remembrance of the events of September 11, 2001. This is the last of the diary entries from 2001.
A vendor shares some interesting thoughts on government data center consolidation
Even if you've never had an interest in smartwatches, David Gewirtz makes a compelling case why a multifactor authentication client app may well be the killer app for smartwatches.