On-demand CRM from SAP? Ho hum
SAP's new offering is going to be nothing more than a defensive play, like the current version of Microsoft CRM — a half-hearted answer to customers who enquire whether the vendor has an on-demand option.
SAP's new offering is going to be nothing more than a defensive play, like the current version of Microsoft CRM — a half-hearted answer to customers who enquire whether the vendor has an on-demand option.
The escalating rivalry between SAP and Oracle underlies much of the news coming out of the German software maker's customer conference in Copenhagen this week. The most significant item: the business software giant is teaming with Microsoft to develop and market software that will link SAP's business management systems more closely with Microsoft's Office suite.