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Dion Hinchcliffe

Contributor

Dion Hinchcliffe is an expert in information technology, business strategy, and next-generation enterprises. He is currently VP and Principal Analyst at Constellation Research as well as Chief Strategy Officer at 7Summits. A veteran of enterprise IT, Dion has been working for two decades with leading-edge methods to bridge the widening gap between business and technology. He has extensive practical experience with enterprise technologies and he consults, advises, and writes prolifically on social business, IT, and enterprise architecture. Dion still works in the trenches with clients in the Fortune 1000, government, and Internet startup community. He is also a sought-after keynote speaker and is co-author of several books on 2.0 subjects including Web 2.0 Architectures from O'Reilly as well as the best-selling Social Business By Design from John Wiley & Sons (May, 2012.)

Dion's Current and Past Clients: AIIM, AOL, Alcatel-Lucent, Best Buy, CBS Interactive, JackBe ING, Intuit, Microsoft, Nexplore, Qualcomm, T. Rowe Price, Techweb, The World Bank, 1105 Media Reply Italy, O'Reilly Media, LG CNS, LMI, Accenture, 2BeWise, 4Sports LLC, Gucci, IBM, Incubeta, Kapow Technologies, Mansueto Digital, Near-Time, nGenera, Swisscom, Sys-Con, Viscape, Coca-Cola, McKinsey & Company, Hasbro, CDW, IDG

Latest from Dion Hinchcliffe

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Assessing Salesforce's platform and ecosystem

Assessing Salesforce's platform and ecosystem

The ambitious tech company's cloud offerings have expanded in numerous dimensions over the last few years, from community and analytics to Internet of Things and most recently artificial intelligence. Where will the Salesforce platform and ecosystem ultimately end up taking its customers?

October 12, 2016 by

Can technology improve business innovation?

Can technology improve business innovation?

Useful innovation is one of the most meaningful outputs of human creativity. Today, technological aids are increasingly employed to improve and amplify the innovation process. Now new social methods, especially crowdsourcing, have fundamentally altered how innovation is achieved and even who does it.

November 30, 2013 by

New social software startups in 2012

New social software startups in 2012

The Enterprise 2.0 product market, far from dying down, continues to see new entrants. Here are 10 recent product releases that address the needs of organizations large and small across the social business spectrum, from workforce collaboration and social analytics to marketing optimization and Social CRM.

June 25, 2012 by

As customer engagement evolves, Social CRM poised for major growth

As customer engagement evolves, Social CRM poised for major growth

With the Social CRM industry expected to top $1 billion in revenue in 2012, it's growing faster that just about any other segment of social business. Yet the classic challenges of dealing with newly empowered customers but slow-evolving enterprise processes are likely to mean plenty of lost opportunity. To catch up, how can companies better re-conceive the way that they will engage with the customers?

September 9, 2011 by