Large software vendors frequently depend on partners for the last mile of customer success. As enterprise applications shift to the cloud and digital transformation is the top game in town, here's how IT giant SAP is wielding one of its most valuable market assets to grow and succeed.
Latest from Dion Hinchcliffe
A series of strategic communications this month demonstrates that SAP is not just serious about cloud, but is betting the business that it can create the most contemporary, compelling, and capable enterprise cloud platform.
I spent some time this morning working with SAP's new 12Sprints collaboration service, which was announced earlier this week. Available free in open beta immediately, it's a cloud-based service that's a cross between Basecamp and Google Wave and is ostensibly designed for team collaboration. Not incidentally, 12Sprints is also clearly a social application and it includes viral invitation, extensive commenting and discussion capabilities, and interesting new twists on measuring community opinion such as real time consensus tracking. Here's my analysis and breakdown.