Dion Hinchcliffe

Contributor

Dion Hinchcliffe is an expert in information technology, business strategy, and next-generation enterprises. He is currently VP and Principal Analyst at Constellation Research as well as Chief Strategy Officer at 7Summits. A veteran of enterprise IT, Dion has been working for two decades with leading-edge methods to bridge the widening gap between business and technology. He has extensive practical experience with enterprise technologies and he consults, advises, and writes prolifically on social business, IT, and enterprise architecture. Dion still works in the trenches with clients in the Fortune 1000, government, and Internet startup community. He is also a sought-after keynote speaker and is co-author of several books on 2.0 subjects including Web 2.0 Architectures from O'Reilly as well as the best-selling Social Business By Design from John Wiley & Sons (May, 2012.)

Dion's Current and Past Clients: AIIM, AOL, Alcatel-Lucent, Best Buy, CBS Interactive, JackBe ING, Intuit, Microsoft, Nexplore, Qualcomm, T. Rowe Price, Techweb, The World Bank, 1105 Media Reply Italy, O'Reilly Media, LG CNS, LMI, Accenture, 2BeWise, 4Sports LLC, Gucci, IBM, Incubeta, Kapow Technologies, Mansueto Digital, Near-Time, nGenera, Swisscom, Sys-Con, Viscape, Coca-Cola, McKinsey & Company, Hasbro, CDW, IDG

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More organizations shift to Web 2.0 while IT departments remain wary

More organizations shift to Web 2.0 while IT departments remain wary

A couple of recent announcements from two large, very well-known organizations provides some interesting data points on how Web 2.0 is affecting the product designs and business processes of otherwise very traditional institutions. Both USA Today and the U.S. Patent and Trademark office have recently unveiled strategies for letting their users use two-way Web capabilities to contribute directly to the products and services they offer. And many other mainstream companies, such as Pepsi as well as GM and XM Radio have been exploring externally-facing Web 2.0 concepts in their products for a while now.

March 8, 2007 by

Will CIOs take ownership of stakeholder 'happiness'?

Will CIOs take ownership of stakeholder 'happiness'?

It's a very different world today for CIOs seeking to move their organizations into the future. With industry leaders proving that great customer experiences are the key differentiator, some IT departments are becoming much more stakeholder-centric, consumerized, and focused on their satisfaction.

July 28, 2016 by

Does technology improve employee engagement?

Does technology improve employee engagement?

The endless parade of technologies to improve workforce collaboration has certainly led to the shrinking of time and distance, but has it actually let to a long-term increase in engagement and business performance? What should enterprises do today?

November 5, 2013 by