How can businesses keep up with tech change today?
With the digital world changing today faster than ever before, here's a look at what some top organizations are doing today to adapt more sustainably to the rapidly shifting technology landscape.
Latest from Dion Hinchcliffe
The digital transformation conversation shifts to how
The famed technology fair in Germany this week was a major gathering place for the hot topic in business circles, digital transformation. The talk this year was much more on how, than why.
Working in a coronavirus world: Strategies and tools for staying productive
The trend of working from afar is experiencing a major boost as businesses shift to digital channels and more people avoid physical gatherings. Here are key approaches and tools to get the most from remote work.
How collaboration ended up in IT, and why it may move
While the bring-your-own-X trend has swung back and forth in IT, applications have long been more challenging to lock down than devices. Collaboration is now one of the most significant areas where user-led IT is growing.
Closing the gap between executives and digital transformation
The two groups that must come together and bring their organizations into the digital future -- technology and business leadership -- tend to have divergent priorities and inclinations. How can we resolve this?
Government 2.0: A tale of "risk, control, and trust"
Yesterday in downtown Washington DC I was fortunate to be able to attend two important Government 2.0 events, the LMI Executive Forum on Mission 2.0 and O'Reilly's Government 2.0 Expo. Both of these events highlighted the benefits as well as the challenges of improving the way the government does so much of what it does.Here's what you need to know about Web 2.0 in government based on the discussions at these seminal events.
Using social software to reinvent the customer relationship
As Web 2.0 applications move more deeply into the strategic operations of enterprises, a unique hybrid of social software has emerged to help businesses deal with the giant sea of customers that awaits them on the other side of the network. While Enterprise 2.0 tools, primarily aimed at collaboration, are certainly part of this story, they often don’t help companies enjoy the full range of possibilities when it comes customer-facing social computing. Enter the rapidly emerging Social CRM space, an area that’s become highly significant recently.
The bar for digital experience is rising in exponential times
Most companies are still plugging away, digital channel by digital channel, at creating the experiences they think their customers expect. But the game has changed decisively as entirely new customer-facing technologies emerge.
The new CIO mandate
Most corporate leaders are well aware that technology is increasingly setting the agenda when it comes to how business gets done. How should today's CIO revisit the way they guide their organization?
IT leaders inundated with bimodal IT meme
While there are plenty of priorities competing for the attention of the CIO's office, one of the most persistent these days is two speed digital enablement, known most popularly as bimodal IT. What should IT leaders actually consider about this increasingly publicized concept?