MPS vendors are searching for new sources of profit such as small to medium-sized businesses (SMBs), global accounts, or more service-intensive accounts.
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While there's no "easy button" for changing from a hardware-focused business to a service-centric model, there are good reasons to evolve in that direction and better resources today than ever before to make it less painful.
The outlook remains optimistic for growth, but margins for suppliers remain constrained...
The small office and home office (SOHO) sector offers enormous opportunities for manufacturers of office equipment. The sector accounts for a substantial portion of the demand for printers, PCs, copiers, scanners, faxes, and answering machines. While laser printers are popular with small offices, inkjet printers are popular with home offices.
Ricoh has leveraged its global experience to shape its Managed Document Services (MDS) strategy for addressing pressing customer concerns in MPS, including cost control, environmental sustainability, information security and governance, business process efficiency, organizational change management, information worker productivity, information optimization and strategic infrastructure.
Inkjet technology has come a long way in recent years and is scaling up to commercial production quite nicely, with many offerings from all the major press manufacturers. In digital printing, inkjet is now just as viable for many uses as toner-based systems.
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Data from the 2011 MPS Market Size, Share and Forecast Study predicts the average revenue per device will surge after 2013 due to more efficient deployment and service revenues growth. Photizo expects nearly half of printing revenue to be under MPS contract by 2014.
Photizo Group's 2011 MPS Market Size, Shares and Forecast study continues to confirm the effect of poor economic performance on MPS, as it predicts a rapid global growth in managed print services of 20 percent through 2015.
the ultimate complication of the sale is realized in a full MPS engagement, which will include a full fleet assessment, zero-based recommendations for multiple product segments and business processes, workflow and fleet management solutions, contracting and implementation planning. Even for the smartest and most experienced sales rep (and client decision maker), the task has grown to be too much for any one person.