Over half of consumers will choose a chatbot over a human to save time
Shoppers want a little less automation, but a little more human interaction, according to a new report.
Shoppers want a little less automation, but a little more human interaction, according to a new report.
Not every business problem can be solved by using chatbots. Here are some inappropriate uses for the AI tool.
Imagine an AI-driven software platform that can power next generation of civic participation -- around the world
If you are unhappy taking orders from your human boss, you might be more inclined to take orders from robots, according to a new survey.
Our fascination with voice assistants continues to grow - but do we use them for complex tasks, or simply to play music?
With the recent focus on AI technology and bots, do we prefer interacting with the most human-like assistants?
AI is being widely adopted across businesses to support customers -- and a new tool brings holistic self service for customers.
There are some very cool AI solutions coming out of Israel right now. Here are a few start-ups that have impressed me recently that could work well in your organisation.
With all the hype around AI, can businesses use this technology in a practical way across the enterprise?
With GDPR in force this week, are brands ready for the shift towards using first-party customer data coupled with AI?