Heather Clancy

Contributor

Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times. In a past corporate life, Heather was editor of Computer Reseller News. She started her journalism life as a business writer with United Press International in New York. She holds a B.A. in English literature from McGill University in Montreal, Quebec, and has a thing for Lewis Carroll.

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com. Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate. My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

Latest from Heather Clancy

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That's heavy: Dell collects 150M pounds of e-waste in FY2011

That's heavy: Dell collects 150M pounds of e-waste in FY2011

Less than one week after the consumer electronics industry vowed to do better on collecting, reusing or recycling end-of-life products, Dell has announced that it took in about 150 million pounds of unwanted technology in fiscal year 2011.That amount includes computers, monitors, printers, scanners and computer accessories.

April 18, 2011 by in Dell

Houston, we have an electric car charging solution

Houston, we have an electric car charging solution

So, it's pretty clear that there will be all sorts of stalling when it comes to government-funded and public programs that support the deployment and installation of electric vehicle charging stations. So private initiatives are shifting their own initiatives into a higher gear, and Houston will apparently be the first beneficiary.

November 21, 2010 by in Dell

In green packaging, little things mean a lot

In green packaging, little things mean a lot

Going through the Dell corporate sustainability report published earlier this week in a bit more detail and wanted to report more specifically on the results of the company's efforts to reduce packaging for certain products. You might recall that Dell has a threefold focus when it comes to packaging:Reducing the sizeUsing materials that are more environmentally sensitiveEnsuring that packaging is easy to recycle for customersAccording to the report this week, the company has cut more than 18.

August 25, 2010 by in Dell

Dell releases latest green tech report card

Dell releases latest green tech report card

Dell has published its latest corporate responsibility report today. While I know you may be interested in what the company is doing from an operations standpoint to improve its stance toward the environment, what you really care about from a green-tech perspective is how the company is redesigning its products.

August 22, 2010 by in Dell

Dell makes it easier to find green tech

Dell makes it easier to find green tech

Tech giant Dell has created a specific site where you can shop for Dell technologies that are explicitly designed (or marketed) as green, from both a materials standpoint and from an energy-efficiency standpoint.The site, if you think about it, is really just a subset of its existing e-commerce offerings.

June 21, 2010 by in Dell

Dell endows management appliance with power usage controls

Dell endows management appliance with power usage controls

The new release of the KACE K1000 Management Appliance, now officially a Dell-branded product, offers features that lets businesses configure and enforce the power management settings on both Window and Macintosh OSX hardware.Chip Lawson, Dell KACE senior product manager, says that companies can realize significant savings in their electricity bills by paying more attention to their desktops.

May 24, 2010 by in Dell