Hewlett-Packard, after being flogged in public, contacted me and replaced my broken laptop that they had earlier claimed was accidentally damaged and not covered by their warranty. I appreciate HP's willingness to rectify the issue, but there clearly needs to be some improvement on their part -- as well as other vendors -- in communicating what sort of items are covered under warranty and what is not.
Latest from Jason Perlow
Why pay a premium for Google's Chrome OS on a $350 or $430 notebook if you can install it yourself?
Upon prepping my laptop travel case for an upcoming trip, I discovered to my horror that the chargers to my bluetooth headset and my Blackberry were missing. I had apparently left it in my room at the Holiday Inn in Rhode Island last week, and when I called them, they couldn't find it.
This week, I spent some time looking for a new corporate laptop. The more time I spent trying to find the perfect system to fit my needs, the more I discovered how little flexibility and choice I actually had.
The resolution of the litigation between Barnes & Noble and Microsoft has resulted in a $300M partnership. Will it produce an entirely new class of mobile Windows device?
The Amazon Kindle Fire will be known as the device that ushered in the tablet that was made and priced for everyone.
I've been using Google's latest Android operating system on my Motorola XOOM for almost two weeks, and it's far from the cookies and cream one might imagine.
While more responsive and with an improved browser, Ice Cream Sandwich still doesn't address the fundamental flaws with Android on tablet computers.
Skooba Design's latest $129.00 Checkthrough backpack has rigid edges and a separate see-through "Butterfly" compartment which allows you to scan the entire bag through the TSA security at the airport with the laptop inside.
Amazon's Kindle 2 is sleek, stylish, and has a crisp and easy-on-the eyes "electronic ink" display. But it only does one thing -- read books.