Intuit: Pain and pleasure in the cloud
Migrating high-volume software products to cloud-based delivery can be a difficult challenge. Here's insight into Intuit's story.
Latest from Michael Krigsman
Cloud impact: SAP changes upgrade and maintenance policies
SAP's latest policy shift on upgrades and maintenance, for the Business Suite product, is good for buyers and also represents a response to the growing importance of cloud computing.
Business intelligence success, ROI, and failure
Despite the growth of BI, achieving ROI remains a challenge; video interview with Michael Corcoran, Chief Marketing Officer of Information Builders.
Workday, SaaS, and failure: 'A matter of trust'
In an usual twist on downtime stories, (SaaS) vendor Workday actually increased customer loyalty after a 15-hour outage. Here's how they did it.
CA releases packaged services for project portfolio management
As part of a broad strategy to deliver on-demand project portfolio management (PPM) applications, CA announced two new "productized" implementation service offerings.
FAA outage due to 'fix-on-fail' policy
Last week's technology failure at a major FAA facility caused air traffic delays throughout the country and highlighted the agency's poor computing practices. Unlike major corporations and utilities, the FAA operates its air traffic control system with minimal redundancy using a "fix-on-fail" policy.
MediaMax / The Linkup: When the cloud fails
Online storage service MediaMax, also called The Linkup, went out of business following a system administration error that deleted active customer data. The defunct company raises questions about the reliability of cloud computing.
Google explains why App Engine failed
Google explained why its App Engine cloud service failed earlier this week. Following a similar failure at Amazon, the outage raises questions about whether cloud computing is ready for mission critical application deployment.
Windows Live FolderShare: unacceptable 3-day outage
Microsoft's FolderShare is a great service for synchronizing files across computers. As with any backup service, reliability is a critical user requirement for FolderShare. For this reason, I was rather shocked to learn of an planned three-day service outage starting tomorrow evening.
Flickr down...outage handled responsibly
Flickr, which is Yahoo's photo-sharing site, went down for two hours of maintenance today, and didn't come back until five hours later. Although the outage was serious, and the site stayed down for hours beyond the original estimates, the problem was handled responsibly and well.