Migrating high-volume software products to cloud-based delivery can be a difficult challenge. Here's insight into Intuit's story.
Latest from Michael Krigsman
SAP's latest policy shift on upgrades and maintenance, for the Business Suite product, is good for buyers and also represents a response to the growing importance of cloud computing.
Despite the growth of BI, achieving ROI remains a challenge; video interview with Michael Corcoran, Chief Marketing Officer of Information Builders.
In an usual twist on downtime stories, (SaaS) vendor Workday actually increased customer loyalty after a 15-hour outage. Here's how they did it.
As part of a broad strategy to deliver on-demand project portfolio management (PPM) applications, CA announced two new "productized" implementation service offerings.
Last week's technology failure at a major FAA facility caused air traffic delays throughout the country and highlighted the agency's poor computing practices. Unlike major corporations and utilities, the FAA operates its air traffic control system with minimal redundancy using a "fix-on-fail" policy.
Online storage service MediaMax, also called The Linkup, went out of business following a system administration error that deleted active customer data. The defunct company raises questions about the reliability of cloud computing.
Google explained why its App Engine cloud service failed earlier this week. Following a similar failure at Amazon, the outage raises questions about whether cloud computing is ready for mission critical application deployment.
Microsoft's FolderShare is a great service for synchronizing files across computers. As with any backup service, reliability is a critical user requirement for FolderShare. For this reason, I was rather shocked to learn of an planned three-day service outage starting tomorrow evening.
Flickr, which is Yahoo's photo-sharing site, went down for two hours of maintenance today, and didn't come back until five hours later. Although the outage was serious, and the site stayed down for hours beyond the original estimates, the problem was handled responsibly and well.