Anyone having the misfortune to pass recently through Heathrow's new Terminal 5 knows the huge project debuted as a case study in full-blown systems failure. Most reports have focused on stranded customers, a crazed supermodel, and Queen Elizabeth's grand opening speech, which called the terminal "a 21st Century gateway to Britain."Here's my rundown of the major failures and why this debacle happened.
The huge Chinese telecom supplier has revenue of $60B with major plans to expand and grow.
Chief Information Officers must innovate, deliver faster than ever before, and reduce costs. Low-code environments can help IT balance these conflicting and challenging mandates.
When poor judgment and lousy communication meet genuinely bad technology, it creates an awful perfect storm where IT failure is almost certain. Minnesota's Department of Human Services (DHS) just closed out such a project.
Readers of this blog know IT initiatives generally fail for business, organizational, or cultural reasons. Sure, technology screw-ups occur all the time, but that's one of the realities to be managed. Success or failure ultimately depends on how project leadership manages the full range of technical- and non-technical issues.
After writing my last post, which was on this same topic, I learned about 21 special techniques organizations use to deny their true state of failure.This is from the Humor Archives blog, but it's actually not funny at all.
Marketers have a special role to play as advocates between brands and consumers. These four tips will help you create authentic, great relationships with buyers and prospects.
Should you buy Apple or Samsung? Most business people should follow three simple guidelines.
The chief marketing officer's job just got tougher. You need to do more with less, keep up a relentless pace of change, drive sales, and build a brand. All while growing loyalty and creating great customer experiences. Two top CMOs share insider tips with you.
Consumer brands and enterprise B2B vendors must understand and get ready for augmented reality. These technologies will play an important part in digital transformation efforts of many organizations.