Michael Krigsman

Contributor

Michael Krigsman is an industry analyst and the host of CxOTalk, which tells stories of innovation and opportunity with the world's top business and technology leaders. He is a frequent speaker and panel moderator at technology conferences …and advises the most successful enterprise companies on marketing and communications strategy. Michael's work has been referenced in the media over 1,000 times and in more than 50 books.

Michael Krigsman writes and speaks about technology in a manner that most observers consider to be fair and balanced. He maintains active personal and professional relationships with enterprise technology buyers, vendors, analyst firms (or individual analysts), consultants, and system integrators. As CEO of Asuret, Michael sells and delivers paid services to members of these same groups. Vendors regularly reimburse Michael's out-of-pocket travel expenses to attend industry conferences and events. Conference organizers frequently waive entry fees when Michael attends industry events. Michael often speaks at industry conferences and events.He is a member of the Enterprise Irregulars, a loose association of consultants, investors, industry representatives, analysts, and users of enterprise software. Interact with Michael on Twitter at @mkrigsman.

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For Our Next Trick, We Will Boil the Ocean

For Our Next Trick, We Will Boil the Ocean

Dell recently announced its intent to acquire ASAP, a provider of IT management tools and license management services. According to the official press release, Dell has darned high hopes for the acquisition:From the press release:The acquisition of ASAP furthers Dell’s long-term initiative to radically simplify IT for customers by removing cost and complexity and making technology more efficient, manageable and flexible.

August 6, 2007 by in Dell

Dell needs DNA housecleaning

Dell needs DNA housecleaning

Ed Burnette, ZDNet blogger, and (former) Dell customer, wrote about Dell's incredibly poor customer service during a recent attempt to buy computers. Not to be outdone by the post itself, one of Ed's blog commenters offered his own explanation for the bad service:I worked for Dell through much of the '90s as a member of their senior management team.

December 16, 2007 by in Dell