Google updates CallJoy phone agent with customizable AI features
CallJoy's new Call Actions feature lets small business owners customize how the agent will respond to callers' requests for help.
Latest from Natalie Gagliordi
GoDaddy's newest product pairs websites and marketing for SMBs
Formally branded as Websites + Marketing, the service pairs GoDaddy's website builder platform with a suite of insight-driven marketing tools.
Kabbage acquires SMB data platform Radius Intelligence
Radius makes a platform on which SMBs can unify disparate data sets into a single record for analysis.
Amazon's Ring launches security service for businesses
Ring for Business is pitched as an affordable alternative to traditional security systems for small businesses.
Etsy is acquiring music instrument marketplace Reverb
Etsy plans to pull from its own playbook to help Reverb improve site search and discovery and optimize its buying and selling processes.
Mailchimp expands beyond email, aims to be full service marketing provider for SMBs
The company is launching an entirely new product suite and a major pivot in business strategy.
Square launches mobile app for its Invoices service
Square Invoices lets sellers send, manage, and receive invoices from a smartphone or tablet.
Fiverr makes content marketing push with ClearVoice acquisition
Fiverr said adding ClearVoice into its portfolio mix is part of a push to expand its target audience with more service offerings.
HP teams with PayPal for launch of new Engage POS system, eyes SMB market growth
HP said the new Engage One Prime POS system is optimized for SMBs in retail and hospitality.
Etsy is raising seller fees to spend more on marketing, customer support
The Brooklyn-based crafts vendor expects the fee hike to provide a substantial boost to its revenue.