There’s a lot to like about modern mobile-first FinTech banks, but being locked out of your account isn’t one of them. Minimal customer service, opaque information flows and timelines create serious client stress levels.
The hand off of perceived account irregularities from Revolut’s AI driven compliance systems and algorithms to support and partners is when the painful account freeze ups appear to start, and customers are suffering
NASCAR is grappling with differing perceptions of its evolutionary efforts to become digital in a world still mostly measured with business metrics from the last century.
Negative viral infection of social networks is an increasing issue: digital cliques can calcify into silos inside companies, and sophisticated communicators can be a force for good or bad.
Next gen browsers are the high ground on the maturing cloud battlefield, whether at individual or collaboration scale. Permissions, groups & filters configurations could be centralized in future vendor specific proprietary formats
With clients and new digital markets slow to scale up, activist investor pushes vision of more profits from legacy IT, may kill the golden goose
Finally some innovation and progress in network security after years of siege mentality - map IT topography, label and write security policy for the modern digital world
My annual recorded chat with leading HR analyst Kutik, where we cover the upcoming HR Tech conference, the mood and concerns of the HR executive, the rapid shift of focus to SaaS and associated strategic & tactical shifts
E2 evolves to focus on mobile, data, analytics, cloud services and user experience and design
Autodesk, academia, and coming-of-age firms like Stratsys and Organovo are all collaborating on an incredible new dimension on creation with programable materials.