What is the industry average cost of downtime? I hate answering "it depends," but that's the truth. So much depends on the organization, the industry, the duration of the downtime, the number of people impacted, etc. And not all of it is about dollars and sense. Reputation, customer retention, employee satisfaction, and overall confidence can be shaken by even a short outage.
Latest from Rachel Dines
Netflix's Christmas outage is yet another reminder that downtime happens at the worst possible time and the cloud is not inherently resilient.
Forget disaster recovery. In today's world of 24x7x365 global operations and competition, I&O teams must deliver services that are designed for uptime but prepared for failures. Learn how to build the always-on, always-available extended enterprise with Forrester's new Business Technology Resiliency Playbook.
It should come as no surprise that websites thrive on traffic. So naturally, it follows that driving traffic to your site is a strong motivation for any company looking to grow their web presence. However ironically, driving traffic to your site can also be a double-edged sword if your infrastructure is not properly prepared to handle the load.
I woke up this morning to interesting news: Dell announcing that they acquired backup software company AppAssure, marking the first acquisition made by John Swainson, the new president of Dell Software Group. This is actually the second significant announcement from Dell this year around backup.
Whether you run an eBusiness website or not, the revenue and reputation damages of an outage can be astronomical.
One hundred percent uptime may be impossible, blogs Rachel Dines, but there are technologies that will get you very close to providing always-on services.
What's the thinking behind companies splitting their infrastructure and operations organization?
There has been a lot of noise recently in the backup and recovery market. What does the future hold for this space?
Given recent examples of outages, what questions should you be asking your cloud service provider about resiliency?