What is the industry average cost of downtime? I hate answering "it depends," but that's the truth. So much depends on the organization, the industry, the duration of the downtime, the number of people impacted, etc. And not all of it is about dollars and sense. Reputation, customer retention, employee satisfaction, and overall confidence can be shaken by even a short outage.
Latest from Rachel Dines
Netflix's Christmas outage is yet another reminder that downtime happens at the worst possible time and the cloud is not inherently resilient.
Forget disaster recovery. In today's world of 24x7x365 global operations and competition, I&O teams must deliver services that are designed for uptime but prepared for failures. Learn how to build the always-on, always-available extended enterprise with Forrester's new Business Technology Resiliency Playbook.
It should come as no surprise that websites thrive on traffic. So naturally, it follows that driving traffic to your site is a strong motivation for any company looking to grow their web presence. However ironically, driving traffic to your site can also be a double-edged sword if your infrastructure is not properly prepared to handle the load.
One hundred percent uptime may be impossible, blogs Rachel Dines, but there are technologies that will get you very close to providing always-on services.