Apple software updates are usually painless - except when they aren't. And my iOS 5 updates have been more painful than most. Learn from my grief.
Robin Harris is Chief Analyst at TechnoQWAN LLC, a storage research and consulting firm he founded in 2005. Based in Sedona, Arizona, TechnoQWAN focuses on emerging technologies, products, companies and markets. Robin has over 35 years expe…rience in the IT industry and earned degrees from Yale and the University of Pennsylvania's Wharton School.