Predictions 2017: Digital transformation budgets will top the billion-dollar bar
Forrester predicts that digital transformation will tip from experiences to operations in 2017.
Latest from Ted Schadler
Welcome to the Empowered Era
The Empowered Era should bring memories of the eCommerce Era. Ted Schadler explains.
Lloyd's Of London Takes Facebook To The Board
Lloyd's of London has made Facebook a priority for customer communications. Ted Schadler blogs on what you can take from it to empower your employees to solve customer problems.
The lion roars. 2010 ships. Productivity cheers.
Ted Schadler gives his analysis of what Microsoft has accomplished with its Office and SharePoint 2010 products.
Harness the power of workforce personas
Do you truly understand your workforce and what they need from technology? Hint, it's a loaded question.
The state of US workforce technology adoption
Did you know that among US information workers that:35% use laptops and 76% use desktop computers?Only 11% use smartphones?
Survey your workforce to understand their technology needs
What technology tools does your workforce need? Your workforce is diverse, unique, different, special. They have only one thing in common: They work for the same organization. Forrester's Workforce Technographics analyzes what information workers need from technology.
Telecommuting will rise to include 43% of US workers by 2016
It was shocking to me anyway that we already have 34 million Americans working at least occasionally from home today. And that's with broadband to only 56% of US homes.
Cisco's Stepping Up To Collaboration As Business Transformation
Following on the recent analyses by my colleague Rob Koplowitz on Cisco's Jabber and PostPath acquisitions, here are some additional things that Information and Knowledge Management Professionals should tune into regarding Cisco as the new collaboration kid on the block:First, Cisco is building a meeting-centric workspace product with WebEx Connect.