Will Kelly

Will Kelly is a technical and marketing communications writer based in the Washington, DC area. He has written about SMB technology, data center management, project management applications, mobile computing, Microsoft Office, and productivity applications for online and print technology publications.

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Dealing with the sales team

Dealing with the sales team

Reps frequently over-commit to what your development team can deliver, and in some extreme cases even lie to customers about product functionality. And when it all falls apart, the fingers invariably point back to development.

July 13, 2002 by in Developer

How to survive as a surrogate product manager

How to survive as a surrogate product manager

If you find yourself shepherding along a project, you may struggle as you juggle technical and business requirements. Find out how building the right relationships and communicating with business teams on their own terms can help you pull off this daunting task.

July 4, 2002 by in CXO