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The Commonwealth Bank yesterday opened its new flagship branch in the heart of Brisbane. Drenched with smart systems and Apple iDevices, the branch represents a significant investment in the Commonwealth Bank's new digital strategy.
(Credit: Luke Hopewell/ZDNet Australia)
A fleet of iMacs sits waiting to help customers with their online banking needs.
McEwan said that as customers enter the branch, they are greeted by a concierge who can direct their inquiry. "We want to make it so that customers don't just walk in and go straight into a queue [when] we can use other means to help them faster," he said.
Caption by: Luke Hopewell
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