First look: Galaxy S21 and everything else announced at Samsung Unpacked [in pictures]
Browse all the products and highlights from Samsung's January 2021 Unpacked event.
Regular readers will know that I'm a big fan of Amazon's Kindle Fire HDX. A huge fan. I like it because I feel that Amazon now makes a better tablet than Apple. While I think that the fifth-generation iPad Air is a great tablet, I feel that Apple is iteratively evolving the iPad as opposed to giving it a full revamp it deserves.
Those of us to handle tech each and every day have little idea what it's like to not be au fait with… well, everything tech.
This is where Amazon's Mayday button is a huge win. A couple of taps and the user is talking to a human being who can help them sort out their problems or get the most from their device. No text chat, no endless form filling, no pinging an email off into oblivion, and no having to cart the device to an Apple Genius Bar.
This is support, 21st century style!
Caption by: Adrian Kingsley-Hughes
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