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Nine Ways VoIP 2.0 Can Transform the SMB

With the release of SwitchVox SMB 4.0 IP PBX, SwitchVox has added a number of integrations and mashups with mainstream applications. It's a good example of what voice 2.0 can offer the SMB.
By David Greenfield, Contributor
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The Switchvox phonebook lets you see the current status of your buddies

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With SwitchVox, you can see the current status of the call as well as who's on hold or parked.

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A Google Maps mashup gives the location of a caller.

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Customers can create their own mashups

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SwitchVox supplies it's own chat client that can communicate with GoogleTalk or other XMPP-based clients.

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You can receive faxes and e-mails in a common mailbox.

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