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Outlook Web App in the Live@edu environment

A look at the live production environment of Outlook Web App as a Live@edu user.
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By Zack Whittaker, Contributor on
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1 of 31 Zack Whittaker/ZDNET
This screenshot gallery will run you through the first steps of a brand new Live@edu user, from the perspective of a university student. Outlook Live uses the rebranded email client, Outlook Web App, as part of the online rollout of Office 2010.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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2 of 31 Zack Whittaker/ZDNET
The first thing you will need to do when your university rolls out their new Live@edu email client is to link your university email address to an existing or new Windows Live ID. From thereon in, not only will it allow you to connect to a bunch of Windows Live services including Outlook Live, SkyDrive and Messenger, but also give you a single sign-on solution using your existing credentials.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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3 of 31 Zack Whittaker/ZDNET
Once you link your university email account, no doubt you will see a customised, branded version of your Windows Live profile. In this scenario, my institution, the University of Kent, has adopted the name "Kent Live" which is offered through the Windows Live Custom Domain program.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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4 of 31 Zack Whittaker/ZDNET
In effect, this allows every student at the university to create their own Windows Live profile along with their migrated Outlook Live email account. In some ways, you could consider this your university's own 'internal' social network - something you will see later on.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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5 of 31 Zack Whittaker/ZDNET
With the Kent Live custom domain set up by the university, this includes certain links to allow the student to access key, important areas of the internal network. It seems as though this could become a central point of call for students. Students will more often than not open two websites when they first log on to a computer - their email account (this page, in some ways) and their Facebook account.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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6 of 31 Zack Whittaker/ZDNET
In true Windows Live fashion, when you access your email inbox - www.outlook.com - you will be presented with this Windows Live ID login screen, as you would normally expect. Though, this login screen does look slightly different in that this screen is exclusively for university students and staff. If your email address doesn't end in a *.edu or an .ac.* domain name, then you simply cannot come in! (...provided your university has signed up for it, of course!)
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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7 of 31 Zack Whittaker/ZDNET
The first screen you will see, is the Outlook Live 'out-of-box' experience, which will only appear once and allows you to set your language, your viewing experience (for those who are visually impaired) and your time zone. Even though I changed mine to GMT (Greenwich Mean Time; London), it still seems to think I'm in Romania. A bit odd, but it still gives me the correct time so I can't complain.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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8 of 31 Zack Whittaker/ZDNET
The first look here will be blank to some, and for others it'll be just like your old email account full of messages. In this screen, my old email mailbox has not been fully migrated over yet. My credentials work fine, but my university's old email system is still running internally, so until the switch over I won't get email through on this account.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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9 of 31 Zack Whittaker/ZDNET
But... with a bit of behind the scenes trickery, I managed to import at least some of my email. Granted, it's mostly irreverent stuff that's not vitally important to my life, but it's nice to fill it up with something. With 10GB space, that's 80x bigger than my previous inbox size. Note the green icon next to my name - that signifies to others users and contacts (which I have none yet, but give it time) that I am online... that's right, it's an instant messenger.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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10 of 31 Zack Whittaker/ZDNET
Outlook Live has an in-built instant messenger, just like Windows Live Hotmail does (though, for fairness so does Gmail and Google Apps). It acts as your contacts list so you can see when they're online, offline, busy or away. Simply add someone to your instant messenger contacts, in or out of Outlook Live - including those who have access to Windows Live Messenger - and you can talk to them inside your inbox.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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11 of 31 Zack Whittaker/ZDNET
Sending and accepting invitations to your contact list is just as easy as it always has been. You just select the category you want them to be in, and you can see their online presence.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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12 of 31 Zack Whittaker/ZDNET
Outlook Live has many right click menu's which allows you to further interact with your friends, colleagues or fellow students. With your integrated contact list come instant messenger, you can add contacts to specific subject groups, send them email, add and remove them and of course, instant message them.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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13 of 31 Zack Whittaker/ZDNET
Because it runs relatively openly, there is a possibility that this could rival Facebook chat. If you only really communicate with your friends at university and you all have a shared global address book, you can be in your inbox and chat with your friends without having to leave. Plus, with the Windows Live profile settings, this allows you to see and view other peoples' pages.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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14 of 31 Zack Whittaker/ZDNET
Even though you can't really customise the Outlook Live interface that much - because your university will have added controls to add their own logo's and backdrops as such, using AdBlock Plus in your browser, you can easily clean up the interface a bit as to not have any unnecessary, additional distractions.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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15 of 31 Zack Whittaker/ZDNET
If you work with a team of people and have a shared mailbox between you, or you're a student and staff member at the university with another email address, you can easily access your other inbox associated with your user account settings by typing in the email address in the box at the top-right. For me, I can access my staff account just by typing in the first part of the email address - but nobody else can because their accounts aren't liked internally.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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16 of 31 Zack Whittaker/ZDNET
The About box doesn't really show that much information, but can be quite useful knowing your IMAP and POP3 details if accessing your email outside of the web interface. Plus, you can see here that it's running on Exchange 2010 - by the software version - 14.0.650.0.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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17 of 31 Zack Whittaker/ZDNET
The Calendar is very much as you'd expect; it's a cross between Hotmail's calendar and Outlook's calendar. You can't import and export existing calendars at the moment, but you can share calendars with other users - allowing you to set up meetings and have it sent to everyone involved. A very useful tool for when you are working on a group project, or scheduling a time to go out "on the lash" when your exams are over.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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18 of 31 Zack Whittaker/ZDNET
Again, the contacts are very simple and in this view, will allow you to differentiate between instant messaging and ordinary email contacts. Once the switchover between old and new email systems is complete, this will act as the University email directory.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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19 of 31 Zack Whittaker/ZDNET
Tasks in Outlook can be incredibly confusing, when all you want is some form of note reminding you to do something. The Tasks view in Outlook Live is really, very simple - where you can slot in a due date, the status, the priority and other basic details. You can also delegate tasks to other people - say if you are collaborating with someone - which gives you access to their status an progress details.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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20 of 31 Zack Whittaker/ZDNET
The account settings are simplified in this version. Most users will find that they may not be able to manually edit their display name or other 'basic' details (as this is a server-side thing to import all Active Directory users, and can't be changed). But, you can co-opt in your other accounts and social networking email addresses to be placed in a separate folder. This means you can keep up to date, instant message people and still remain in your inbox. Hotmail accounts, Gmail accounts - pretty much any account with IMAP or POP3 access - you'll be able to connect in. Remember, you only have 10GB space though.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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21 of 31 Zack Whittaker/ZDNET
For different projects, you can use hashtags or similar things in your emails, allowing you to categorise mail and redistribute it to separate folders in your inbox for easier reading. I prefer all of my internal "*.kent.ac.uk" email to go to one folder, and every other domain to another, to split up my workload.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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22 of 31 Zack Whittaker/ZDNET
An actual, working out-of-office reply system, which no doubt many will be using. With this you can allow different messages to be sent, depending on whether they are an internal colleague or an external colleague. For example, I could auto-reply to my lecturers that I'm away on holiday, while it could auto-reply to my ZDNet colleagues something totally different.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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23 of 31 Zack Whittaker/ZDNET
In the Outlook Web App, little tooltips appear out of nowhere sometimes to assist you. You can turn them on and off, but for the first time user, they are enabled to ensure you don't get lost in the mass of settings.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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24 of 31 Zack Whittaker/ZDNET
The Outlook Web App also has capabilities for an email signature, read receipts, HTML messaging, reading pane settings - and a new conversation feature which mirrors that in the desktop Outlook 2010 application. Any replied to messages are brought up in a conversation-like list which means you can easily select one-down to see the reply, and keep track of the overall correspondence very easily.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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25 of 31 Zack Whittaker/ZDNET
The Outlook Web App also has capabilities for an email signature, read receipts, HTML messaging, reading pane settings - and a new conversation feature which mirrors that in the desktop Outlook 2010 application. Any replied to messages are brought up in a conversation-like list which means you can easily select one-down to see the reply, and keep track of the overall correspondence very easily.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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26 of 31 Zack Whittaker/ZDNET
Depending on when you study, you can shift your entire calendar to fit your body clock. From here you can also set reminders, notifications, and text messages to remind you when you are away from your email.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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27 of 31 Zack Whittaker/ZDNET
When you type in an email address, you University email directory will be plugged into the contacts system, so everyone will have the same set of internal contacts (as well as your own), to make it easier finding the username/email address of the person you are looking for. You'll be able to type in their full name and it be resolved automatically, instead of having to sift through your contacts and try and find the correct one through a whole load of similar contacts.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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28 of 31 Zack Whittaker/ZDNET
When you type in an email address, you University email directory will be plugged into the contacts system, so everyone will have the same set of internal contacts (as well as your own), to make it easier finding the username/email address of the person you are looking for. You'll be able to type in their full name and it be resolved automatically, instead of having to sift through your contacts and try and find the correct one through a whole load of similar contacts.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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29 of 31 Zack Whittaker/ZDNET
If you have a Windows Mobile device, you can sync your entire Outlook Live email, contacts, tasks and calendar events to your phone. Though, it is possible to get your email on your phone still - regardless of whether it's an iPhone, BlackBerry or Nokia etc., by plugging in the correct IMAP or POP3 settings.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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30 of 31 Zack Whittaker/ZDNET
If you can connect it to Exchange, you can also set up text message notifications (which will charge you by your network operator per message) to remind you of pending tasks and calendar events.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.
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31 of 31 Zack Whittaker/ZDNET
And finally, you can customise your junk mail filter as and when you choose. Your internal domain is already and automatically set up as your "safe list", along with your entire university directory, and you can plug in any blocked senders which will not show up anywhere in your junk mail, let alone your entire inbox.
To read more on this post, visit the ZDNet iGeneration blog coverage of the Office 2010 release, and the somewhat neglected Outlook Web Access which will be part of Outlook Live - Microsoft's next-generation email system.

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