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Photo gallery: Dial "D" for Dell

A look at Dell's new Asia-Pacific support centre, dubbed the Enterprise Command Centre, based in Penang, Malaysia.
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By Steven Deare on
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1 of 7 Dell

In late January, Dell chief executive officer Kevin Rollins opened the company's first Enterprise Command Centre for the Asia-Pacific region in Penang, Malaysia.

The 20-employee facility will provide service and support for Dell's 250,000 server install base in Asia-Pacific, and is expected to field about 1,000 calls from customers across the region including Australia, New Zealand, Malaysia, Singapore, Thailand and Taiwan.


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2 of 7 Steven Deare, ZDNet Australia

Dell CEO Kevin Rollins (second from left) and Penang Chief Minister Tan Sri Dr Koh Tsu Koon (third from left) officially open the Enterprise Command Centre.

They're flanked by Simon Wong, vice president and managing director, Dell Asia-Pacific (far left), and Steve Felice, president, Dell Asia-Pacific.


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3 of 7 Steven Deare, ZDNet Australia

Dancers grace the occasion with traditional Malay moves.


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4 of 7 Steven Deare, ZDNet Australia

Dancers in colourful costumes at the ECC opening ceremony.


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5 of 7 Steven Deare, ZDNet Australia

Dell's ethics helpline situated at the entrance of its manufacturing facility.


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6 of 7 Steven Deare, ZDNet Australia

What the helpline says.


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7 of 7 Steven Deare, ZDNet Australia

Have an ethical issue? Dell offers its employees a string of telephone numbers to call.


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