Amazon
Every new Alexa device: Scenes from Amazon's event [in pictures]
Hate is back in fashion again. Tech is no exception when it comes to being the target of our anger and frustration -- but this stuff truly deserves it.
Interactive Voice Response, or IVR for short, is one of those automated answering systems that large companies use to screen and forward calls to the appropriate department. It's supposed to be more efficient and shorten wait times, but more often than not, we find ourselves wading through these menus and screaming at our handsets and mashing the "0" button hoping to speak to a live human being. Insanity.
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Caption by: Jason Perlow
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