Acer n311

  • Editors' rating
    7.8 Very good


  • Large, high-resolution screen
  • Bluetooth and Wi-Fi
  • USB Host and Client support


  • No infrared
  • protective case is inadequate
  • no printed manual

Acer has recently augmented its handheld lineup with the Windows Mobile 5.0-based n300 series. There are two models in the range, the £199.99 (inc. VAT) n310 and the £299.99 (inc. VAT) n311, reviewed here. The n310 lacks Wi-Fi, has less user-accessible memory, a slower processor and is supplied without a docking cradle. The remaining features mentioned below are identical in both devices.


Acer’s n311 has a functional silver and black case that's distinctive without challenging the design conventions of the handheld format. Measuring 7cm by 11cm by 1.37cm, it's pretty average in size, but the weight, at 135g, is on the light side.

The 3.7in. screen accommodates 480 by 640 pixels, which is the highest resolution supported by Windows Mobile 5.0. This resolution is something of a rarity, and the extra pixels add hugely to the clarity of the display. Physically, the screen dominates the device -- there's very little spare space on any of its four edges. The small area it does not occupy at the bottom of the casing is taken up by four shortcut buttons and a navigation key in the shape of a mini joystick.

The shortcut buttons, take you to the Today screen, Calendar, Messages and Contacts. We have mixed feelings about joystick-style navigation keys, but the one used here is large and responsive. It offers four-directional movement with a press-to-select feature. One drawback with the n311 is the fact that the application shortcut buttons are very close to the bottom edge, making it difficult to use the device one-handed. It's hard to see how Acer could have done better, though, given the large size of the screen.

There is a software-based device locking feature that's supplemented by a hold button on the left edge of the device. This disables the screen, but allows some functions to continue -- music playback, foe example.

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The left edge also houses the only other side button, the power switch. Unusually, there's no button for launching the built-in voice notes software. On the top edge is a 3.5mm headset jack and a slot for an SD card, while the bottom edge houses the reset hole and mains power/PC connection jack. The latter has a proprietary format, and Acer has not included a converter to enable you to charge or dock the n311 without its cradle. This could prove inconvenient for mobile professionals. On the other hand, the cradle does include a USB connector for using the USB Host features on the device, and a slot for charging a spare battery.

The cradle comes with a snap-on Perspex section that separates the n311 from the battery charging section; it also doubles as a stand, enabling you to have the n311 screen in landscape format when docked. This might sound a bit gimmicky, but in fact this orientation is ideal for viewing diary or spreadsheet information in particular, and may prove useful.

The stylus, which lives in a housing on the upper right edge, is long enough but fairly lightweight. In addition to the cradle and mains power cable, the n311 comes with a USB PC connection cable and a soft, drawstring slipcase. This provides minimal protection, and you will probably want to invest in a more substantial case.

The printed documentation comprises a minimal quick-start guide, with exceptionally small print. A user guide is hidden on the provided CD ROM. We say ‘hidden’ because its presence is not flagged on any printed material in the box, although one sheet of paper does advise you to visit Acer's Web site for the user manual.


The Samsung S3C2440 processor runs at 400MHz, and during the test period it lent a good turn of speed to the Acer n311. There is 64MB of RAM and 128MB of flash ROM, some of which is available for your own applications and data. After a hard reset, we found that 81.66MB of this was free. Both Bluetooth and Wi-Fi (802.11b) are integrated, but there's no infrared, which some users may miss.

Acer provides little in the way of extra software. The Today screen offers separate tappable control icons for the Bluetooth and Wi-Fi connections, as well as an icon which, when tapped, cycles the screen through portrait and landscape modes.

A Backup and Restore tool is pre-installed, but this provides the minimum functionality required. You can opt to back up only your PIM data, or all data, can password-protect backups and can send them to an SD card (but not to the internal memory). Backups have to be done manually -- you can’t schedule them or set them to run automatically when power reaches a certain threshold. You also get PocketTV Pro, a player for MPEG movie files.


Acer claims a battery life of eight hours with the screen turned off. As usual, we forced the screen to stay on and looped MP3 music, and achieved four hours 26 minutes of battery life. We found the volume a little low.

Overall, the Acer n311 is a solid, no-frills handheld. The processor kicks things along nicely, and there's a good amount of built-in memory. Both of these features will appeal to those looking for a handheld primarily as a mobile data store. The large, high-resolution screen is another plus point. On the downside, the n311 lacks infrared and a printed manual.


Technology TFT active matrix
LCD Technology transflective
Diagonal Size 3.7 in
Diagonal Size (metric) 9.4 cm
Output Type color
Color Support 16-bit (64K colors)
Native Resolution 480 x 640
Included Accessories Power adapter
Included Handheld Accessories stylus
Operating System Microsoft Windows Mobile 5.0 Premium Edition
Built-in Devices Display, Keyboard
Clock Speed 400 MHz
Type S3C2440
Manufacturer Samsung
Type speaker(s)
Wireless Protocol 802.11b, Bluetooth
Wireless Connectivity Bluetooth, IEEE 802.11b
Input Device
Type 5-way joystick, touchscreen
Keys Qty 4
Audio Microphone, speaker
Run Time (Up To) 8 hour(s)
Technology lithium ion
Capacity 1200 mAh
Recharge Time 3 hour(s)
Brand Acer
Product Line Acer
Model n311
Country Kits United Kingdom
Packaged Quantity 1
Compatibility PC
Expansion and Connectivity
Expansion Slots 1 x SD Memory Card
Interfaces 1 x headphones
1 x USB
1 x serial RS-232
Platform Windows
Handheld Type handheld
Installed Size 128 MB
Technology SDRAM
Installed Size 64 MB
Card Reader
Supported Flash Memory Cards MultiMediaCard, SD Memory Card
Additional Compatibility SDIO
Audio Output
Type speaker
Audio Input
Type microphone
GPS System
Navigation none
Expansion Slots
Type SD Memory Card
Total Qty 1
Interface Provided
Interface USB, headphones, serial RS-232
Qty 1
OS Provided
Type Microsoft Windows Mobile 5.0 Premium Edition
PDA Software
Type Microsoft Outlook 2002
Power Device
Type power adapter
Service & Support
Type 2 years warranty
Service & Support Details
Type limited warranty, traveler warranty
Location carry-in
Full Contract Period 1 year, 2 years
Dimensions & Weight
Width 2.8 in
Depth 0.6 in
Height 4.3 in
Weight 4.76 oz