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Logitech ConferenceCam CC3000e review: Room-based HD video conferencing

logitech-conferencecam-cc3000e-review-room-based-hd-video-conferencing.jpg
  • Editors' rating
    8.0 Excellent
  • $1,099.99

Pros

  • Easy to set up and use
  • Full-HD pan-tilt-zoom camera
  • Speakerphone with dual-array mics
  • NFC and Bluetooth support

Cons

  • Far end camera control only supported in Microsoft Lync

Video conferencing is an increasingly mainstream business activity, no longer restricted to high-level executive meetings in expensive telepresence suites. The trouble is, according to Logitech, that most regular meeting rooms are ill-equipped to handle video, usually just providing a speakerphone. This leaves many meeting participants no option but to huddle around a laptop equipped with a relatively low-end webcam.

Back in 2012, Logitech's business unit launched the BCC950 ConferenceCam , which supports HD video conferencing for small groups; the recently launched £699 (inc. VAT; £582.50 ex. VAT) or $999.99 ConferenceCam CC3000e moves up a notch, delivering a camera/speakerphone combo designed to serve meeting rooms holding up to 10 people.

logitech-cc3000-in-use
A laptop-hosted Google Hangout in progress, using the ConferenceCam CC3000e camera and speakerphone. Image: Charles McLellan/ZDNet

Design & features

The CC3000e ConferenceCam comprises a Bluetooth and NFC-enabled speakerphone, a full-HD pan-tilt-zoom camera, a dockable remote control and a powered USB hub with an under-table mounting kit.

logitech-cc3000-remote
The CC3000e remote control and speakerphone. When not in use, the remote sits in a recess on the speakerphone fascia. Image: Charles McLellan/ZDNet

The speakerphone has a 24cm-square footprint and stands 6.8cm tall, weighing 810g. It houses a pair of omnidirectional full-duplex mics, with echo and noise cancellation, allowing users to have natural-feeling conversations with remote participants from within 6m (20 feet) of the unit. The touch control panel lets you start and end calls, displays call-related information, and provides volume and camera controls — which are replicated on the 10-foot-range remote that docks neatly into the speakerphone.

The speakerphone is Bluetooth-enabled, allowing you to conduct audio conferences via your smartphone — and if your phone supports NFC, pairing is simplicity itself. An LED surrounding the speakerphone's fascia glows solid blue in an active call, blinks when a call is being received or is put on hold, and shows solid red when a call is muted.

logitech-cc3000-camera
The CC3000e's 1080p/30fps pan-tilt-zoom camera. Image: Charles McLellan/ZDNet

The 590g camera can be mounted on a flat surface, a wall or on a tripod via its standard mounting thread. It's a full-HD 1080p/30fps unit with onboard UVC 1.5 and H264 SVC support for improved bandwidth control. It has a 90-degree field of view, and can be panned, tilted and zoomed (10x lossless) from the speakerphone control panel or the remote (you can also do this for a remote CC3000e unit in another location if you're using Microsoft Lync).

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Usefully, you can set a default position for the camera on wake-up, and activate this at any time via the Camera Home key.

logitech-cc3000-hub
The camera, speakerphone and computer plug into a powered hub. Image: Charles McLellan/ZDNet

Logitech has maximised layout flexibility by connecting everything via a small (9.5cm by 7.4cm by 3.4cm, 50g) powered USB 2.0 hub. You get 5-metre (16-foot) Mini-DIN cables for attaching the camera and the speakerphone, and a 3m (10ft) USB 2.0 cable for connecting to the PC or Mac that's hosting the video conference. If you want to keep the hub and wiring out of the way, you can use the provided mounting kit to attach it to the underside of a desk or table.

The CC3000e is officially compatible with a range of UC platforms, including Microsoft's Lync and Skype, Cisco's WebEx and Jabber, Vidyo and the Logitech-owned LifeSize ClearSea.

In use

We found the ConferenceCam CC3000e components simple to set up and use. For the most part it's straightforward plug and play, although you'll need to tell your video conferencing software to use the CC3000e's camera and microphone rather than your laptop's. Although the kit may often stay in one place, it certainly wouldn't be too much hassle to bundle it into a box and take it to another room.

During the test period we mainly used the ConferenceCam CC3000e with Google Hangouts over ZDNet's office internet connection (which delivers around 30Mbps) to meet with US-based colleagues, and found video and audio quality to be excellent. The video picture is clear and sharp, if a little over-saturated, while the camera pans, tilts and zooms reasonably smoothly. Audio is particularly impressive: the combination of full-duplex noise-cancelling mics and a good internet connection makes conversation with remote participants very natural. The speakerphone delivers impressive volume, too: you'll have no problem hearing what's going on, even towards the back of a decent-sized room.

Conclusion

Although it's no impulse buy at £699 (inc. VAT; £582.50 ex. VAT) or $999.99, we think Logitech's ConferenceCam CC3000e is very good value. With the addition of a computer to host the video conferencing software and a decent-sized monitor (or a projector), you can transform a humble meeting room into a convincing low-end telepresence venue.

Specifications

Miscellaneous
Color Category silver
Compliant Standards Plug and Play
Video
Digital Video Format H.264
System Requirements
OS Required Apple MacOS X 10.7 or later, Google Chrome OS, Microsoft Windows 7 / Windows 8
Header
Brand Logitech
Product Line Logitech ConferenceCam
Model CC3000e
Packaged Quantity 1
Dimensions & Weight
Width 5.1 in
Depth 5.1 in
Height 5.9 in
Weight 20.81 oz
Service & Support
Type 2 years warranty
Service & Support Details
Type limited warranty
Full Contract Period 2 years
Battery / Power
Type power adapter
Minimum
Min RAM Size 2 GB

Where To Buy

Price
$1,099.99

Where To Buy

Logitech ConferenceCam CC3000e

Part Number: 960-000982
Price
$1,099.99