After ZDNet Australia yesterday confirmed Optus was reducing the image quality of websites delivered on the iPhone, the company said it was investigating a "workaround" for customers that didn't want it occurring, and assured them that the same would not happen on the iPad.
Screenshots of the ZDNet Australia website as seen on the iPhone via Vodafone (left),
Optus (centre) and Telstra (right)
(Credit: Ben Grubb/ZDNet Australia)
The carrier started looking at 3G web accelerators, also known as proxies, midway through 2008. That period had been busy for the carrier, with the company launching its popular iPhone offers.
Earlier this month, however, a small number of customers began to complain on the MacTalk forum that images were being recompressed before they arrived on their phone.
Optus tweeted yesterday in response to customer queries that it was investigating a workaround.
In another tweet, Optus said that although there was no immediate workaround, it was "exhausting all avenues" at looking for ways to improve its customers' experience.
The carrier also reassured a customer that there would be no image compression on the iPad 3G plans. "It will run through a separate APN," Optus said. An APN (Access Point Name) is the gateway through which a mobile device accesses the internet.