The sheer proliferation of new online devices and digital consumer channels is pushing leading-edge companies to rethink how they connect with and engage their customers. Here's how an integrated portfolio of technologies including self-service mobile apps, customer communities, and open product development is reshaping today's customer journey.
An examination of the true state of the IT job market and the need for certification reveals some interesting results.
The Wall Street Journal reported that Yahoo is indeed buying Tumblr for $1.1 billion. This is easily Yahoo CEO Marissa Mayer's biggest move to date.
There's designer protection available out there for your favorite gadgets.
As summer approaches and we start to think about getting out and about, I took a look at apps related to travel, sports, and the new Google I/O launches.
The CEO of VoIP and broadband service provider MyNetFone talks about the essential gadgets to bring when travelling abroad.
Many expect Microsoft to announce its next-generation Xbox (720 or Durango maybe?) but it could be missing one its best features - a projector which extends your video over an entire wall.
VPN support may not be coming to Windows Phone 8 this year, as was rumored and hoped for by many business users. But Good Technology's secure messaging app is now on WP8.
Data discovery rock star Tableau goes public on the NYSE, with ticker symbol "DATA." But will Tableau now grow or plateau?
Google has radically reworked the Google+ interface. Here's what it looks like in 2013.
Now that tablets and smartphones are all the rage, people are making their PCs last longer by improving them with strategic upgrades. But choosing the right upgrades can mean the difference between a faster, better system, and throwing your money away.
The announcement comes shortly after a scandal at the financial data services company in which reporters were given access to terminal customers' data.
Today IBM launches SmartCloud Entry 3.1, which is an easy to deploy, easy to use, easy to manage, and easy to adopt cloud solution.
Microsoft’s best-kept email secret is an online tool that allows you to connect any custom domain to its shiny new Outlook.com back end, for personal or business mail. It’s free, and it works amazingly well.
If retailers don't change their ways, retail will be a wasteland. Retailers have nobody to blame but themselves. It's not consumer behavior and it's not Amazon's fault. It's bad management. And, of course, it's the smell of failure.