You'd expect better than a sub-Prime support experience from the presumed leader in home automation and Internet of Things.
Research has forecast that bot interactions in the banking sector, completed without human assistance, will move from 12 percent to over 90 percent in 2022. Will this mean the end of the contact centre agent as bots take over?
The pay TV provider has extended its list of targeted domain names to include an additional 73 domains associated with The Pirate Bay and Torrentz.
Qualcomm has unveiled its latest ultrasonic fingerprint solution at Mobile World Congress Shanghai that can be embedded under the display with Chinese phone maker Vivo the first to use it.
The ruling, requiring Google to de-index a company's website globally, sets a dangerous precedent, some internet freedom advocates warn.