Business
70% of large retailers are expanding online customer service
70% of retailers with more than $5 bln in annual revenue are actively expanding their points of online customer service, through such means as in-store kiosks and hand-held devices, Aberdeen Group says.
70% of retailers with more than $5 bln in annual revenue are actively expanding their points of online customer service, through such means as in-store kiosks and hand-held devices, Aberdeen Group says.