The Australian Broadcasting Corporation (ABC) has made the decision to host its ABC Shop Online site in the Amazon Web Services' cloud, which will see some customer data move offshore into Singapore from next week.
The ABC Shop has sought to email all who have used the service to inform them that some of their personal information will be moved offshore, starting 29 October.
Details to be moved includes a shopper's name, address, contact phone numbers, usernames and passwords, as well as order details.
The ABC told ZDNet Australia in a statement that the decision to move data offshore came as part of its online overhaul.
"We used to host that information ourselves within ABC Shop Online," the ABC said in a statement. "We've been upgrading the service, and we wanted a better and quicker site. One option was to host it here; the other is to use the cloud. We decided to use the cloud, and, with that, some of the data is hosted offshore."
The broadcaster has assured customers in its email that credit card details won't be sent offshore.
Users can object to their data being moved offshore by replying to the email, or by contacting a special hotline.
The ABC's full email reads:
Dear Valued ABC Shop Customer,
We are changing the ABC Shop Online service. As part of the upgrade, the ABC is changing the way in which it stores its data from 29 October 2011. This data may include personal information of our customers, including name, gift recipient names, home address, delivery address, contact phone number, email, ViP membership number, gift messages, gift voucher details, order details (ie, products purchased), user name, password for access to ABC Shop Online. Please note this does not include customers' credit card details.
As a valued ABC Shop customer:
If you agree to the disclosure of your personal information held by the ABC to the ABC's third-party service providers outside Australia, then you do not need to do anything.
If you do not agree, then please respond to this email with the word "unsubscribe".
If you have any questions relating to the changes to our service as outlined above, please call 1300 360 111, Monday to Friday between 9.00am and 5.00pm (AEDST).
The team at ABC Shop Online