Apple to store some user data in China: Weighing the pros and cons

Summary:Apple's move to store some of its Chinese users' data in the country has benefits — and drawbacks — for its customers.

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Image: Apple, via CNET

Apple has started to store some of its Chinese users' data on servers in mainland China, becoming one of the very few technology giants to store information on Chinese soil.

It's a step away from its rivals, like Google and Microsoft, which tend to shy away from storing data in the country due to its policies on censorship and past accusations of state-sponsored hacking and spying.

Apple said it made the move in order to speed up its iCloud service to users in the country, and increase reliability across the board, according to the Reuters news agency.

China remains increasingly important to the company's bottom line, as it continues to drive the company's strong quarterly revenue. The iPhone and iPad maker's fiscal third-quarter results showed China accounted for about 16 percent of the company's global revenue, thanks to a bump in iPhone sales — its predominant profit driver — in the country.

But skeptics are already questioning whether or not the data-storing approach may harm its business, in light of the nation state's past (and ongoing) practices.

Here's what you need to know:

  • The data will be held by China Telecom, the country's third-largest wireless carrier — though, the data will be encrypted. The carrier will not have access to the data, Apple said.

  • Encryption keys for iCloud, which lets users store their music, photos, documents, and other data from their iPhone, iPad, or Mac, will be stored offshore by Apple.

  • China Telecom is state-owned, but remains a strong partner for Apple. It was a key partner in getting the iPhone to market in the country, which at the time was stalling its iPhone profit growth.

  • Apple will remain the custodian of the encryption keys. But because Apple conducts business in China, it still has to abide by data requests by law enforcement and intelligence agencies. 

Reports suggest that the move was twofold: to make iCloud faster and more reliable for its users, but also because the company was facing a crackdown by the Chinese authorities that may have seen it penalized for failing to store data within grabbing-reach of the state.

It follows Russia's recent steps to force companies to store Russian data on its soil, which would make it significantly easier for Moscow to conduct surveillance on its citizens. 

Russia and China, two of the last remaining communist states, remain at arms length from the rest of the G7 and the United Nations due to these practices.

But it may not alleviate concerns that China may be able to grab data when it wants, for any given reason.

China's policies and practices on state surveillance, government censorship, and extraterritorial hacking have been widely criticized by Western nations. Google refuses to store data in China after it was hacked by Beijing in 2011, leading to the search giant pulling out of the country altogether.

Apple has in recent months become one of the pinnacles of user privacy, particularly in the wake of the Edward Snowden disclosures. Although Apple  denied any knowledge  of the PRISM surveillance system during a time in which its transparency levels were at an all-time low, many remain skeptical of how much access the US government has to Apple's networks.

In the wake of the disclosures, Apple issued its first transparency report with a "warrant canary," to show before-the-fact if a wide-ranging warrant for its customers' data had been received.

Apple also devises its messaging systems to be encrypted to the point where, according to reports, even the company cannot access the data  — making it impossible to hand over that data to the US government and other nation states. Search warrants can still be served on the company. It's not clear if there are master encryption keys to allow Apple's general counsel or custodian of the records to hand over data in a law enforcement or national security emergency.

That said, trust in the wider Silicon Valley technology scene has been shaken by the scope of state surveillance.

For now, it seems like the fairest compromise. Though the data may be stored in China, it's said to be unreadable by its carrier partner — and therefore also unreadable by Beijing. With Apple storing the encryption keys, it may be the best-case scenario for everyone.

Topics: Apple, China, Data Centers, iOS, iPad, iPhone, Privacy, Security

About

Zack Whittaker writes for ZDNet, CNET, and CBS News. He is based in New York City.

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