Avaya SMB collaboration platform gets robust new mobile client

Summary:Android and Apple iPhone devices will get a richer conferencing and unified communications experience with Avaya IP Office 8.0.

The latest version of Avaya's unified communications platform for small and midsize businesses boasts two major changes: a robust mobile application and the ability to integrate communications features into certain key business applications.

The mobile component of Avaya IP Office 8.0 is called one-X Mobile Preferred for IP Office. Initially available for Android devices (Apple iPhone is coming soon), the application allows users to manage who is on a conference call -- allowing them to invite, view, mute or drop participants. The mobile application is recognized by the IP Office presence application, so that people can tell when you are available or shouldn't be disturbed. There also is a "geopresence" feature that broadcasts where someone is located. (Part of me can see the usefulness of this feature, but it also smacks a little bit of employee babysitting.)

one-X Mobile Preferred is an extension of Avaya's Essential Mobility technology.

The other major enhancement to Avaya's latest SMB unified communications platform update comes in the form of new plug-ins to widely used business productivity applications. For example, small businesses can use the Avaya platform to make or receive a call from within a Salesforce.com page; they can also go to a single location to view Google Talk and IP Office contact lists.

Topics: Security, Collaboration, Enterprise Software, Mobility, SMBs, Social Enterprise, Software, Wi-Fi

About

Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times. In a past corporate life, Heather was editor of Computer Reseller News. She started her journalism lif... Full Bio

zdnet_core.socialButton.googleLabel Contact Disclosure

Kick off your day with ZDNet's daily email newsletter. It's the freshest tech news and opinion, served hot. Get it.

Related Stories

The best of ZDNet, delivered

You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
Subscription failed.