BT dodges slurs in march towards SDSL

It's not everybody's cup of tea - but it will have its place in business…

BT claims it is still on target to launch SDSL services for businesses at 100 exchanges in August. But the telco admitted most businesses are still happy with ADSL broadband and that take-up will be slow and dependant on specific business requirements. Some companies are looking at SDSL for CCTV and it will suit others with remote database access needs, according to Neil Armstrong, product marketing manager at BT. He said: "We won't see a wholesale migration to SDSL in the short-term. There are some businesses where symmetric bandwidth is a requirement but many are finding ADSL gives them everything they want. For the majority that is a huge improvement." Fifteen ISPs are involved in the SDSL pilot at 100 exchanges, which are located in mainly metropolitan areas including London, Manchester, Leeds and the West Midlands. BT was responding to claims by virtual network provider Vanco that businesses are being put off lower-cost ADSL broadband services because of myths that symmetric bandwidth is needed. In a statement, Vanco said: “This argument is based on a combination of myths that bear little relation to the facts but are a highly convenient view for operators keen to protect revenues against the encroachment of low-cost broadband technologies.” But Armstrong agreed with many of Vanco’s assertions that ADSL is suitable for most companies and that issues such as contention and quality of service are not really an issue. He said: “We’re very serious about broadband being the best solution for business customers and the technology is a secondary issue, whether it is SDSL or ADSL it is going to come down to the individual requirements of the businesses.”