CenITex doubles desktop quota

Summary:CenITex, the Victorian Government's whole-of-government shared IT services provider, has more than doubled the desktops it supports in the last year through the addition of four Victorian departmental agencies to its organisation.

CenITex, the Victorian Government's whole-of-government shared IT services provider, has more than doubled the desktops it supports in the last year through the addition of four Victorian departmental agencies to its organisation.

CenITex

(Credit: CenITex)

In its 2009/2010 annual report (PDF), CenITex revealed that in the last financial year it added the Department of Innovation, the Department of Industry and Regional Development, the Department of Human Services, the Department of Health and the Department of Justice to its centralised IT system.

The addition of these agencies brought the total number of desktops CenITex is responsible for up 21,322, rising from 13,765 to 35,087.

The four additional agencies also increased CenITex's annual revenue from $65 million to $99.9 million. In that time, the company also added an additional 185 employees, bringing the total to 527, most of whom are Victorian Public Service employees.

When CenITex initially formed in 2005, over 70 per cent of its workforce was made up of contractors; however, the organisation began converting a number of contractors to employees as a cost-saving measure. At 30 June 2009 the percentage of contractors was brought down to 52 per cent and as of 30 June 2010 this figure has been brought down to 33 per cent.

"This strategy has allowed CenITex to manage its labour costs more efficiently, as evidenced by the staff turnover ratio reducing from a historical average of 19 per cent to 4 per cent," CenITex CEO Peter Blades said in the report.

CenITex has yet to bring across the Department of Education and Early Childhood Development, the Environment Protection Authority, VicRoads, the State Revenue Office and Victoria Police into its shared services environment. CenITex has previously indicated that the Victorian Police would be last on the list due to a report released by the Victorian Ombudsman last year that condemned the agency's documentation and tendering processes.

Topics: Government, Government : AU

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Armed with a degree in Computer Science and a Masters in Journalism, Josh keeps a close eye on the telecommunications industry, the National Broadband Network, and all the goings on in government IT.

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