eBay Australia stands firm on reserve dumping plan

Despite customer protests, eBay Australia is pushing ahead with plans to remove reserves from its local auctions next week, and may even extend the 'no reserves' policy into currently exempt transport categories.As reported by ZDNet Australia  last month, eBay will remove the option to set a hidden reserve price for auction items from August 10.

Despite customer protests, eBay Australia is pushing ahead with plans to remove reserves from its local auctions next week, and may even extend the 'no reserves' policy into currently exempt transport categories.

As reported by ZDNet Australia  last month, eBay will remove the option to set a hidden reserve price for auction items from August 10. The online auction giant's German operation is its only other subsidiary which doesn't allow reserve pricing.

Cars, motorcycles and boats will still be allowed to have reserves set after the changeover, but that policy is also under review. In a recent online workshop to promote the new approach, officials remarked: "The analysis for Motors is in progress and we will be continuing to monitor the category and make changes as appropriate."

The removal of reserves has provoked protest from a number of local eBay users, who argue that unscrupulous sellers will cancel auctions if they don't reach the desired price. "What steps will be taken to police the inevitable increase in auction cancellations in the closing stages of an auction?" one workshop attendee asked.

eBay maintains those concerns are unfounded. "Our aim is to make the community of buyers and sellers more successful," officials responded. "Our research shows that removing reserves will do this and this view was backed by consultation with the community. Having no reserve encourages bidders and will increase the sell through rate of existing sellers."

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